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<p><strong>Placing Your Order</strong></p>
<p><strong>Placing Your Order</strong></p>

Placing Your Order

To place an order, begin by selecting your desired products and specifying details such as size and material. Once you've made your selections, click “Buy” to add the items to your cart.

Depending on the product, a pop-up will appear after clicking "Buy," allowing you to add engraving with your own handwriting or have the most suitable engraving font to complement the design. If you prefer a custom font, you can request it in the notes section on the Cart page or by contacting us directly.

 

On the Cart page, you can review all your selections, including the box option. You’ll also have the choice between a bassic, personalized or premium jewelry box, with more information available there.

Additionally, we offer free worldwide insured shipping, which will also be displayed on the Cart page.

 

When you're ready, click “Checkout” and choose your preferred payment method. We also offer PayPal installments. Alternatively, you can pay via credit or debit card through PayPal or other available methods on our site. Once your order is placed, you will receive a confirmation email.  
Please ensure your delivery address is correct before confirming your order. If you need to update your address or make any other changes, please contact us at info@cadijewelry.com.

 

Special Requests & Communication

We welcome special requests for any order, including custom sizes, engravings, materials or design ideas. Please feel free to contact us before or after placing your order for any questions or concerns. For your convenience, we offer video meetings, or you can reach us via email or our chat service.


Order Cancellations & Changes

You may cancel your order within 5 days or before receiving a shipping confirmation, whichever comes first. After this period, depending on the order and provided the order is not personalized, cancellations are only possible through a refund request, we will assess the situation and inform you if a voucheror or a refund is possible. For assistance, please contact info@cadijewelry.com..


Security & Payments

We take great care to ensure our website is secure. 
Please note that in some cases product prices may not include taxes, depending on your location.
By submitting an order, you agree to our Terms & Conditions.